Professional Refund Policy

At Wiseplix, we've established a strict no-refund policy for all professional subscription plans and lead purchases. This policy ensures we can maintain the high quality of our marketplace and continue investing in sourcing qualified leads for our professional community.

Why We Don't Offer Refunds

When you purchase points or leads through our platform, we immediately deploy resources to:

• Verify lead information and contact details
• Process customer service requests
• Maintain the technical infrastructure that delivers leads to you
• Market our platform to generate quality leads
• Screen and qualify potential customers before they reach you

These investments are made upfront and cannot be recovered once services have been rendered, which is why we are unable to offer refunds for any purchases made on our platform.

While we don't offer refunds, we understand that occasionally leads may not meet your expectations. That's why we've developed a comprehensive Lead Replacement Program to ensure you receive value from your investment.

Eligible Reasons for Replacement

• Invalid Contact Information

  When provided phone numbers or email addresses are incorrect or non-functional

• Service Mismatch

  When the lead is for services outside your offered categories

• Duplicate Leads

  When you've previously received and paid for the same lead